Useful information

Applicable documents

File Title Download
Carta dei servizi 2021 Downloadarrow_drop_down
Informativa modifiche contrattuali 22/02/2021 Downloadarrow_drop_down
Informativa Clienti DIGI ITALY Downloadarrow_drop_down
Informativa Clienti DIGI ITALY (versione breve) Downloadarrow_drop_down
Modulo di identificazione ed attivazione del servizio mobile prepagato Downloadarrow_drop_down
Modulo di identificazione ed attivazione del servizio mobile prepagato (con portabilita) Downloadarrow_drop_down
Carta dei servizi - 2021 Downloadarrow_drop_down
Condizioni Generali di Contratto Downloadarrow_drop_down
Lettera di cessazione utenza Downloadarrow_drop_down
Lettera di cessazione utenza titolare deceduto Downloadarrow_drop_down
Informativa sulla privacy sito DigiMobil.it Downloadarrow_drop_down
Informativa sulla privacy Mio Conto Downloadarrow_drop_down
Cookie Policy Downloadarrow_drop_down
Richiesta di indennizzo per ritardo nella portabilità Downloadarrow_drop_down
Richiesta di documentazione del traffico telefonico in uscita Downloadarrow_drop_down
Autocertificazione possesso linea prepagata Downloadarrow_drop_down
Inserimento Elenchi Telefonici Downloadarrow_drop_down
Informativa fornitori DIGI ITALY Downloadarrow_drop_down
Carta dei servizi 2022 Downloadarrow_drop_down

Online orders

File Title Download
Lettera di recesso vendita online Downloadarrow_drop_down
Condizioni pre-contrattuali contratto concluso via web e o fuori dai locali commerciali Downloadarrow_drop_down
Condizioni generali di Contratto Downloadarrow_drop_down

Quality of Services

File Title Download
Objectives 2021 Downloadarrow_drop_down
Basic Services - Voice Services - 2020 Downloadarrow_drop_down
Basic Services - Voice Services - 1st Semester 2020 Downloadarrow_drop_down
Report on quality indicators for mobile communication services of Digi Mobil 2020 Downloadarrow_drop_down
Quality Indicator Report 2020 Downloadarrow_drop_down
Quality Indicator Report - 1st Semester 2020 Downloadarrow_drop_down
Customer Service Quality Indicator Report - 1st Semester 2020 Downloadarrow_drop_down
Objectives 2022 Downloadarrow_drop_down
Customer Service Quality Indicator Report - 2st Semester 2021 Downloadarrow_drop_down
Basic Services - Voice Services - 2st Semester 2021 Downloadarrow_drop_down
Quality Indicator Report - 2st Semester 2021 Downloadarrow_drop_down
Customer Service Quality Indicator Report - 1st Semester 2021 Downloadarrow_drop_down
Basic Services - Voice Services - 1st Semester 2021 Downloadarrow_drop_down
Quality Indicator Report - 1st Semester 2021 Downloadarrow_drop_down
Customer Service Quality Indicator Report 2021 Downloadarrow_drop_down
Basic Services - Voice Services - 2021 Downloadarrow_drop_down
Quality Indicator Report 2021 Downloadarrow_drop_down
Report on quality indicators for mobile communication services of Digi Mobil 2021 Downloadarrow_drop_down
Customer Service Quality Indicator Report - 2st Semester 2020 Downloadarrow_drop_down