Useful information
Applicable documents
| File Title | Download |
|---|---|
| Carta dei servizi 2021 | Download arrow_drop_down |
| Informativa modifiche contrattuali 22/02/2021 | Download arrow_drop_down |
| Informativa Clienti DIGI ITALY | Download arrow_drop_down |
| Informativa Clienti DIGI ITALY (versione breve) | Download arrow_drop_down |
| Modulo di identificazione ed attivazione del servizio mobile prepagato | Download arrow_drop_down |
| Modulo di identificazione ed attivazione del servizio mobile prepagato (con portabilita) | Download arrow_drop_down |
| Carta dei servizi - 2021 | Download arrow_drop_down |
| Condizioni Generali di Contratto | Download arrow_drop_down |
| Lettera di cessazione utenza | Download arrow_drop_down |
| Lettera di cessazione utenza titolare deceduto | Download arrow_drop_down |
| Informativa sulla privacy sito DigiMobil.it | Download arrow_drop_down |
| Informativa sulla privacy Mio Conto | Download arrow_drop_down |
| Cookie Policy | Download arrow_drop_down |
| Richiesta di indennizzo per ritardo nella portabilità | Download arrow_drop_down |
| Richiesta di documentazione del traffico telefonico in uscita | Download arrow_drop_down |
| Autocertificazione possesso linea prepagata | Download arrow_drop_down |
| Inserimento Elenchi Telefonici | Download arrow_drop_down |
| Informativa fornitori DIGI ITALY | Download arrow_drop_down |
| Carta dei servizi 2022 | Download arrow_drop_down |
| Carta dei servizi 2023 | Download arrow_drop_down |
Online orders
| File Title | Download |
|---|---|
| Lettera di recesso vendita online | Download arrow_drop_down |
| Condizioni pre-contrattuali contratto concluso via web e o fuori dai locali commerciali | Download arrow_drop_down |
| Condizioni generali di Contratto | Download arrow_drop_down |
Quality of Services
| File Title | Download |
|---|---|
| Objectives 2021 | Download arrow_drop_down |
| Basic Services - Voice Services - 2020 | Download arrow_drop_down |
| Basic Services - Voice Services - 1st Semester 2020 | Download arrow_drop_down |
| Report on quality indicators for mobile communication services of Digi Mobil 2020 | Download arrow_drop_down |
| Quality Indicator Report 2020 | Download arrow_drop_down |
| Quality Indicator Report - 1st Semester 2020 | Download arrow_drop_down |
| Customer Service Quality Indicator Report - 1st Semester 2020 | Download arrow_drop_down |
| Objectives 2022 | Download arrow_drop_down |
| Customer Service Quality Indicator Report - 2st Semester 2021 | Download arrow_drop_down |
| Basic Services - Voice Services - 2st Semester 2021 | Download arrow_drop_down |
| Quality Indicator Report - 2st Semester 2021 | Download arrow_drop_down |
| Customer Service Quality Indicator Report - 1st Semester 2021 | Download arrow_drop_down |
| Basic Services - Voice Services - 1st Semester 2021 | Download arrow_drop_down |
| Quality Indicator Report - 1st Semester 2021 | Download arrow_drop_down |
| Customer Service Quality Indicator Report 2021 | Download arrow_drop_down |
| Basic Services - Voice Services - 2021 | Download arrow_drop_down |
| Quality Indicator Report 2021 | Download arrow_drop_down |
| Report on quality indicators for mobile communication services of Digi Mobil 2021 | Download arrow_drop_down |
| Customer Service Quality Indicator Report - 2st Semester 2020 | Download arrow_drop_down |
| Objectives 2023 | Download arrow_drop_down |
| Customer Service Quality Indicator Report - 2st Semester 2022 | Download arrow_drop_down |
| Basic Services - Voice Services - 2st Semester 2022 | Download arrow_drop_down |
| Quality Indicator Report - 2st Semester 2022 | Download arrow_drop_down |